Mid-Level Sales Support Representative

An established and nationally recognised provider of laboratory services is currently looking to appoint a talented and motivated Sales Support Representative for its rapidly expanding team.

The Position:

The successful candidate will help maintain profitable relationships with existing customers and  prospect for new toxicology business in Sacramento and its surrounding areas, with key accountabilities being to:

• Work directly with the regional Territory Account Manager to service key accounts and provide regular feedback
• Build and maintain strong client relationships, responding promptly to their requests and questions
• Provide excellent customer service through in-person visits and multiple channels of communication
• Help troubleshoot problems with clinical orders, client accounts and other related issues
• Prospect to build a pipeline of new business opportunities
• Provide administrative support to the territory, interfacing with multiple other departments in the company
• Provide live and virtual video training and support to newly acquired accounts

Requirements:

• Some sales or sales support experience, ideally in medical/pharmaceutical sales or related.
• A minimum high school diploma qualification (bachelor’s degree preferred)
• Excellent communication/interpersonal skills and a dedication to customer satisfaction
• Proficiency in basic computer software systems including MS Office and MS Excel
• Strong attention to detail, self-motivation and personal autonomy
• Excellent time management and organizational skills to multitask, prioritize and escalate effectively
• A willingness to travel as needed to customer locations.

If you’re a high-energy team player with excellent customer service skills, this is a great opportunity to advance your career with an outstanding company.